Quality Policy
The philosophy of Metaltec is captured through its Quality Policy as follows:

Metaltec is a precision engineering company specialising in components, supporting a wide range of industries.

Metaltec will meet all customer expectations and requirements with regards to quality, delivery and value added service.

The customer requirements will be achieved through:

Ensuring that customer needs are understood and met;

Increasing the skill levels of all employees through focused training programs, to ensure customer needs are understood and met;

Compliance to the Quality Standard requirements AS/NZS ISO9001:2000, EN 9100:2003, TS 16949:2003 and customer quality standards, thereby ensuring consistency in products and service;

Emphasising communication with customers throughout projects and capturing and utilising feedback for improving our product.

Continuously improving systems, processes and methods;

Ensuring quality in supply of purchased materials and services through creative supplier programs and partnerships;

Exceeding customer expectations in service, delivery and product quality by setting and maintaining key quality objectives.

Metaltec understands that quality is the responsibility of all employees and is the obligation of management to provide a suitable environment, which fosters the attainment of quality excellence.